Terms of Sale
1 - PARTIES
1.1- SELLER:
Company Name:
Address:
Phone:
Email:
1.2- BUYER:
Name/Surname/Title:
Address:
Phone:
Email:
2 - SUBJECT
2.1 The subject of this agreement is the sale and delivery of the product specified below, with the characteristics and sales price indicated, ordered electronically by the BUYER from the SELLER's website, in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts.
2.2 The Buyer declares that they are knowledgeable about the basic qualities of the goods or services subject to sale, the sales price, payment method, delivery conditions, and all preliminary information about the goods or services subject to sale, as well as the right of withdrawal, and confirms these preliminary details electronically before placing an order for the goods or services under this agreement. The information provided on the payment page of the website and the invoice form are integral parts of this agreement.
3 - SUBJECT OF THE AGREEMENT
Date:
Product Name
Quantity
Total Product Price
The type, quantity, brand/model, color of the products and their sales price are as stated above.
Payment method:
Delivery address:
Total:
4 - GENERAL PROVISIONS
4.1 The BUYER acknowledges that they have read and understood the basic qualities of the product, the sales price, payment method, and delivery information on the website and confirms electronically.
4.2 In online product sales via the website, the product shall be delivered to the delivery address specified by the Buyer on the website or to the person/organization directed by the Buyer, along with the invoice, within 30 days at the latest. The shipping costs shall be borne by the Buyer. In case of failure to fulfill this obligation, the Buyer may terminate the contract. In case of contract termination, the Seller shall refund all payments received within 14 days from the date of receipt of the termination notice.
4.3 If the subject of the contract is to be delivered to a person/organization other than the BUYER, the SELLER shall not be held responsible for the refusal of delivery by the recipient.
4.4 The SELLER is responsible for delivering the subject of the contract in good condition, complete, in accordance with the specified qualifications in the order, along with any warranty certificates and user manuals if available.
4.5 The delivery of the subject product is conditional upon the signed copy of this agreement being delivered to the SELLER and the payment being made by the BUYER using the preferred payment method. If the product price is not paid for any reason or is cancelled in the bank records, the SELLER is considered relieved of the obligation to deliver the product.
4.6 In the event of unauthorized use of the BUYER's credit card by unauthorized persons, not due to the fault of the BUYER, resulting in non-payment to the SELLER by the relevant bank or financial institution, the BUYER must return the product to the SELLER within 3 days of delivery, provided that it has been delivered to the BUYER. In this case, the shipping costs shall be borne by the BUYER.
4.7 If the SELLER is unable to deliver the subject product within the specified period due to force majeure events or extraordinary circumstances such as adverse weather conditions preventing transportation, the SELLER must inform the BUYER. In this case, the BUYER may cancel the order, request a replacement with a similar product if available, and/or postpone the delivery period until the hindering situation is resolved. If the BUYER cancels the order, the amount paid will be refunded within 10 days.
4.8 Defective or faulty products sold with a warranty certificate can be sent to the SELLER for necessary repairs, and in this case, the shipping costs will be covered by the SELLER.
4.9 The BUYER is responsible for inspecting the product upon delivery and refusing to accept the product and notifying the shipping company in case of any issues arising from shipping. Otherwise, the Seller will not accept responsibility.
5 - RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from the contract within 14 days from the delivery of the product to themselves or to the person/organization at the specified address. To exercise the right of withdrawal, it is required to notify the SELLER by fax, email, or phone within this period and the product must not have been used within the framework of Article 6 provisions. Upon exercising this right, it is mandatory to return the original invoice with a copy of the shipping delivery receipt indicating that the product delivered to a third party or the BUYER has been returned to the SELLER. The product price shall be refunded to the BUYER within 14 days following the receipt of these documents. If the original invoice is not sent, VAT and any other legal obligations cannot be refunded. The shipping cost of the returned product due to withdrawal is to be borne by the BUYER.
6 - PRODUCTS NOT ELIGIBLE FOR WITHDRAWAL
6.1 Products that cannot be returned due to their nature, disposable products, fast-perishing or expired products are not eligible for withdrawal. The exercise of withdrawal rights for these products is subject to the condition that the product packaging is unopened, undamaged, and unused.
6.2 Contracts related to the delivery of goods where protective elements such as packaging, tape, seal have been opened after delivery, which are not suitable for return for reasons of health or hygiene.
6.3 Contracts related to goods mixed with other products after delivery that cannot be separated by nature.
6.4 Contracts related to services that have begun to be performed with the consent of the buyer before the expiration of the right of withdrawal.
7 - COMPETENT COURT
7.1 In the implementation of this agreement, Consumer Arbitration Committees up to the value declared by the Ministry of Industry and Trade and Consumer Courts at the place of residence of the SELLER are authorized.
7.2 In case of the realization of the order, the BUYER acknowledges that they have read and understood all the conditions and explanations written in the Internet Site and the Preliminary Information Form which constitute an integral part of this Agreement and states that they have seen, read, accepted the entire contents electronically and, by giving electronic approval and acceptance permission, confirms that they accept the terms of this Agreement and the ordered products/services.